Shipping Policy

Shipping methods and costs.

Our goods travel with SDA / UPS Express Courier

For the packaging we use double-wave cardboard boxes, bubble wrap and polystyrene, to ensure maximum safety and avoid breakage.

We usually ship both in Italy and abroad.

Shipping costs for Italy cost € 9.00 including VAT.

For all other destinations, the cost of transport will be calculated automatically by entering the destination country.

Availability It is reported for each item in the relevant product sheet.

If the product is in limited availability, you may receive an email that the article has ended, or be notified of the necessary time of realization.

Delivery time

Since our items are entirely handmade, delivery times may vary depending on the type of item and availability, generally we ship within 3/10 working days.

Control of the goods received

We ask you to check the integrity of the goods upon receipt and immediately report any damage to the packaging envelope or the item itself to the shipper. In case of receipt of a damaged item, please view our "Refund Policy" page and follow the procedure.

  Payment methods

- Paypal (no commission)

- Credit Cards: SI CARD, VISA, MASTERCARD and AMERICAN EXPRESS (no commission)

- Bank Transfer, enter the order number in the bank transfer reason (no commission):

Current account in the name of: ANTSART DI SARANGELO ANTONIO 

BANK: BANCA DI CREDITO COOPERATIVO DI CASSANO DELLE MURGE E TOLVE S.C.

IBAN: IT95Y0846042290010012025176

SWIFT/BIC: CCRTIT2TCSM

For this type of payment it takes about 3 working days to verify the crediting before processing the order.  

Customs duties and taxes on imports

Buyers are responsible for any applicable customs duties. We are not responsible for any delays caused by customs checks.