Terms and conditions of the service

1. General provisions

This site is owned by "ANTSART di Sarangelo Antonio" with registered office in Corso Giacomo Matteotti 2, Albano di lucania (PZ) 85010

VAT no .: IT02059390761

https://www.antsartstudio.com

This site is an e-commerce aimed at the retail sale of handcrafted products, specifically objects, wooden accessories made by hand in our own factory and not made and sold by third parties.

The natural persons or companies that purchase on the www.antsartstudio.com site, pursuant to these General Conditions of Sale, are to be considered customers.

These General Conditions of Sale regulate the sales of the products listed on the website www.antsartstudio.com, starting from the registration of the order. They are applied to sales made via the Internet, telephone / chat and email.

Before accessing the products provided by the site, the user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.

The user is invited to download and print a copy of these General Conditions of Sale whose terms, "ANTSART di Sarangelo Antonio", reserves the right to modify unilaterally and without notice.

2. Object

These General Conditions of Sale govern the offer, submission and acceptance of purchase orders for products on the website with the URL www.antsartstudio.com

3. Registration on the site

In order to make purchases on the site, it is recommended to register with it. All other activities that the user can carry out on the site do not require registration.

The user must have a password and username in order to complete the registration process on the site, as well as indicate his email address and whatever else will be requested by "ANTSART di Sarangelo Antonio" through the registration form.

The user is required to maintain the confidentiality of their access data to the site and will be solely responsible for all activities carried out with his account.

The user also undertakes to:

-immediately notify the Seller of any unauthorized use of his account or of any security breach;

-verify that you log out of your account at the end of each session.

The personal information that the user provides in the registration form will be collected in accordance with the Seller's "Privacy" information, as reported on the latter's site.

If at any time the user's conduct is not in compliance with the General Conditions, "ANTSART di Sarangelo Antonio" reserves the right to immediately cancel and block the user's access to his account.

In addition, the user undertakes to release "ANTSART di Sarangelo Antonio" from any responsibility for any blocking or cancellation of his access.

4. Conclusion of the contract

To conclude the purchase contract, it will be necessary to confirm the order and transmit it following the relative instructions. It contains:

-General Terms and Conditions

-Product type and information

-Its price

-Payment methods that can be used

-Method of delivery of the products purchased

-Related shipping and delivery costs

Before concluding the contract, you will be asked to confirm the reading of the General Conditions of Sale including the processing of personal data.

The contract is concluded when the seller receives the form after checking the data contained therein.

The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will be done by clicking on the "Place Order" button at the end of the wizard.

5. Registered users

In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his / her personal data correctly and truthfully.

The confirmation will in any case release "ANTSART di Sarangelo Antonio" from any responsibility for the data provided by the user.

The user undertakes to promptly inform of any change in their data at any time communicated.

If the user then communicates incorrect or incomplete data or even if there is a dispute by the interested parties regarding the payments made, "ANTSART di Sarangelo Antonio" will have the right not to activate or to suspend the service until amnesty of the relative shortcomings.

6. Products

The availability of the products refers to the actual availability when the user places the order.

This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before confirming the order.

Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the user will be immediately informed by email.

If the user, in the event of unavailability of the goods, requests the cancellation of the order, resolving the contract, "ANTSART di Sarangelo Antonio" will refund the amount paid within 5 days from the moment in which he was aware of the decision of the user to terminate the contract.

"ANTSART di Sarangelo Antonio" is committed to presenting the essential characteristics of its products. The photographs illustrating the products may, in some cases, not be 100% identical to the product itself, for reasons related to the continuous search for design and coloring, without however compromising its quality which will in any case be equivalent if not improved.

7. Prices

The price of the products will be the one indicated from time to time on the site, except where there is an obvious error.

In the event of an error, "ANTSART di Sarangelo Antonio" will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, there will be no obligation for "ANTSART di Sarangelo Antonio" to supply what is sold at the lower price incorrectly indicated.

The site prices are inclusive of VAT and do not include shipping costs. Prices can change at any time, however the changes do not affect orders for which order confirmation has already been sent.

Once the products have been selected, they will be added to the cart and it will be sufficient to follow the instructions for the purchase, inserting or checking the information requested in each step of the process.

The order details can be changed before payment. Payment can be made by Credit Cards, Bank Transfer, PayPal (even without a PayPal account with a credit card).

8. Billing and accompanying documents

Each order will be accompanied by a tax invoice with the total amount of the order.

9. Acceptance of the order

The order sent by the user will be binding on "ANTSART di Sarangelo Antonio" only if the entire order procedure has been completed regularly and correctly without any highlighting of error messages by the site.

For all orders placed on the site, an order confirmation email will automatically be sent to the address indicated by the user in his data sheet.

10. Cancellation of the order

The user can cancel the entire order only within one hour of sending the order.

Any request for cancellation received at "ANTSART di Sarangelo Antonio" beyond the allowed terms will be considered not applicable or in any case subject to evaluation.

The modification of an order already received is not foreseen, it will therefore be necessary to cancel the wrong order within an hour of sending it and then repeat the purchase of the desired products from the site.

To cancel an order you must send an email to antonio.sarangelo1@gmail.com indicating exactly the order reference number or by contacting us through our telephone numbers.

11. Product delivery

"ANTSART di Sarangelo Antonio" carries out shipments in Italy and abroad.

In any case, we will send an email when the shipment is entrusted to the courier. If the user is unable to be present at the place of delivery on the agreed day, the courier will make a second delivery attempt. In the event that the user is also absent on the second delivery attempt, "ANTSART di Sarangelo Antonio" will terminate the contract and collect its products. Therefore, if the delivery cannot take place for reasons not attributable to "ANTSART di Sarangelo Antonio", the latter will not make any refunds of the products sent to the user.

Shipping costs are borne by the buyer and are explicitly highlighted at the time of placing the order or in the "Shipping" section on the site.

12. Privacy

The buyer data are processed in accordance with the provisions of the personal data protection legislation, as specified in the specific section containing the information pursuant to art.13 Legislative Decree 196 of 30 June 2003.

13. Distinctive signs of the products

It is understood that, neither with these General Conditions, nor with the individual sales contracts, the Buyer is granted any rights whatsoever (by way of license or for any other reason) on the distinctive signs of the Seller. Any use by the Buyer of distinctive signs of the Seller is to be considered prohibited, without prior written authorization to do so by the Seller.

All content on the site, including but not limited to designs, text, graphics, images, movies, information, applications, software, music, sounds and other files and their selection and arrangement ("Site content"), are owned exclusive of the Seller and all rights are reserved. It is forbidden to modify, copy, distribute, frame, reproduce, republish, download, display, send, transmit or sell in any form and by any means the Content of the site, in whole or in part, without having first obtained the written authorization from the Seller.

The Buyer will be held solely responsible for any damages resulting from the violation of copyright, proprietary rights or any other damage caused by the publication of such material.

14. Force majeure

"ANTSART di Sarangelo Antonio" will make all the necessary efforts to maintain its obligations, but cannot be held responsible for delays or non-delivery caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural disasters and any other events that make it impossible to produce, transport or deliver products.

15. Autonomy

If any clause of these General Conditions is considered invalid or ineffective, such invalidity or ineffectiveness will not compromise the validity of the other clauses which will continue to be fully effective.

 

16. Jurisdiction

These Conditions of Sale are governed by Italian law. For anything not specifically indicated in these Conditions, reference is made to Legislative Decree 185/99 "implementation of Directive 97/7 relating to the protection of consumers in respect of distance contracts".

17. Access to the contract

these general conditions, the legal notes and privacy and their conservation Pursuant to art. 12 of Legislative Decree 70/2003, the Seller informs the Buyer that every order sent electronically is stored in digital / paper form on the server at the Seller's premises according to the criteria of confidentiality and security and can be provided at the Buyer's request in electronic or in paper form.

Copy of these General Conditions, pursuant to art. 12 no. 3 of Legislative Decree 70/2003, can be printed, downloaded and saved on the Buyer's computer directly from the site. The Buyer may carry out a similar procedure with the Privacy on the site.

These conditions were drawn up on 18/03/2020